Jennifer MacPhee, Registered Psychologist

Hi, I’m Jen. I work with adults experiencing trauma, PTSD, anxiety, depression, burnout, emotional fatigue, perfectionism, self-criticism, anger, relationship difficulties, and the cumulative effects of chronic stress.

My approach is compassionate, honest, and direct. Therapy does not need to feel overly formal, and you do not need to arrive with everything organized or know exactly where to begin. I will listen carefully, ask thoughtful questions, and help you understand the patterns that may be keeping you stuck. Clients can expect warmth, genuine conversation, and humour when it fits.

I draw from EMDR, Emotion-Focused Therapy, Acceptance and Commitment Therapy, Compassion-Focused Therapy, and Cognitive Behavioural Therapy. Together, we will choose an approach that fits your needs, experiences, and goals. Trauma recovery is not only about reducing symptoms—it is also about rebuilding a sense of safety, connection, confidence, agency, and direction.

Before becoming a psychologist, I spent more than 20 years working in human resources, including senior leadership roles. This experience gives me a strong understanding of the workplace systems that often surround trauma and recovery.

I can support you with concerns involving occupational trauma, leadership pressures, workplace conflict, burnout, medical leave, disability processes, accommodations, career transitions, and returning to work. I understand that work can provide identity, purpose, and belonging, while also becoming a significant source of exhaustion, uncertainty, or loss.

I work particularly well with professionals, first responders, frontline workers, veterans, military members and their families, and people who have spent years appearing capable while carrying much more internally than others realize.

Fees and Payment

The fee is $240 for a standard 50-minute session. Extended sessions are available and billed proportionately.

Direct billing is not currently available. Payment is due at the time of your appointment by e-transfer or credit card, and you will receive a receipt to submit to your insurance provider.

Jennifer MacPhee, Registered Psychologist Hi, I’m Jen. I work with adults experiencing trauma, P... Read More

Craig is a Registered Massage Therapist whose work is centred on myofascial and neurologically informed care, with a focus on addressing complex patterns of tension, restriction, and chronic pain. He brings a thoughtful, clinically grounded approach to treatment and is particularly well suited to working with clients experiencing more complex or longstanding physical concerns.

Craig’s approach is informed by the understanding that chronic stress, trauma, and anxiety can alter the body’s physical baseline over time. As the system adapts to repeated activation, the body may become conditioned toward hyperalertness, muscular guarding, and fascial restriction, leaving clients with persistent tension, pain, and difficulty relaxing fully. Through myofascial release and neurologically informed massage therapy, Craig works to gently address these ingrained patterns, helping to reduce restriction, improve mobility, and support a more settled and regulated physical state.

His work reflects a high level of precision and care, with treatment tailored to the individual patterns each client presents with. Rather than taking a generalized approach, Craig works thoughtfully with the body’s connective tissue system to identify areas of restriction and persistent holding that may be contributing to pain, dysfunction, or reduced ease of movement.

As part of a trauma-focused clinic, Craig provides massage therapy within a trauma-informed framework that emphasizes pacing, client comfort, and close attention to the body’s responses throughout treatment. He understands that for many people, physical symptoms are not separate from stress or trauma, but part of how those experiences are carried in the body.

At Genovese Trauma & PTSD Recovery, massage therapy is intentionally offered as part of an integrated model of care. For many clients, massage can be a meaningful complement to psychotherapy and other therapeutic supports, particularly when stress, trauma, or emotional strain are also being held physically in the body. Many clients choose to coordinate massage appointments alongside their therapy sessions to support a more cohesive and comprehensive treatment experience.

Craig is a Registered Massage Therapist whose work is centred on myofascial and neurologically in... Read More

Hailey is a licensed Doctor of Acupuncture with a thoughtful, research-informed approach to wellness and recovery. She holds a degree in Acupuncture from MacEwan University, along with degrees in Education and Kinesiology from the University of Alberta, bringing a strong foundation in clinical care, movement science, and patient education to her work. Her practice focuses on how acupuncture can support the body’s physiological response to stress, trauma, and nervous system dysregulation.

Her approach is grounded in the understanding that chronic stress, anxiety, and trauma can gradually shift a person’s physical baseline. Over time, the body may begin to hold more tension, sleep less deeply, and remain in a heightened state of alertness, making it easier to feel overwhelmed by even everyday stressors. Through acupuncture, Hailey works to help calm the nervous system, reduce physical tension, and support the body in moving toward a more regulated and restorative state.

As part of a trauma-focused clinic, Hailey offers acupuncture in a way that is gentle, collaborative, and trauma-informed. This means care is provided with attention to nervous system sensitivity, clear communication, informed consent, and each person’s comfort level throughout treatment. Rather than taking a one-size-fits-all approach, she recognizes that symptoms such as tension, restlessness, poor sleep, and pain may be closely connected to chronic stress or trauma, and she tailors treatment accordingly.

For those who are new to acupuncture or unsure about needles, Hailey takes a supportive and respectful approach, and many people are surprised by how comfortable treatment feels. The needles used in acupuncture are extremely fine and are typically very well tolerated. Hailey views acupuncture as part of a broader, integrated approach to healing and believes it can work well alongside psychotherapy and other therapeutic supports. She is passionate about patient education and takes care to help clients understand the rationale behind treatment so they feel informed, comfortable, and involved in their care.

Hailey is a licensed Doctor of Acupuncture with a thoughtful, research-informed approach to welln... Read More

Maddalena “Maddi” Genovese, Registered Psychologist

Hi, I’m Maddi. Trauma is my specialty. For approximately 18 years, my clinical work has centred on PTSD, complex and cumulative trauma, occupational trauma, sexual assault and abuse, childhood trauma, medical trauma, serious accidents, and dissociation.

I work extensively with nurses, paramedics, firefighters, police and correctional officers, veterans and military members, healthcare professionals, and others whose work regularly involves exposure to trauma, crisis, injury, and experiences most people are never expected to witness or manage.

My approach is warm, direct, active, and collaborative. I am not the kind of psychologist who sits quietly, nods, and leaves you wondering what I am thinking. I ask questions, notice patterns, explain what I see, challenge you when it matters, and work alongside you toward something concrete. There is also plenty of room for humour, real conversation, and being human.

Many of the people I work with are highly capable and responsible people who have become very good at functioning while carrying much more internally than those around them realize. You do not need to protect me from your experiences, find the perfect words, or worry that your story is “too much.” I am comfortable in the difficult places.

I have deliberately trained in several of the best-supported treatments for PTSD so that therapy does not have to rely on a single approach. I am an EMDR Certified Therapist and EMDR Consultant in Training, a Certified Prolonged Exposure Therapist, and an approved Cognitive Processing Therapy provider. My additional training includes complex PTSD, dissociation, ego-state work, acute and fragmented trauma presentations, depression, and crisis intervention.

Trauma is my specialty, but it is not all I do. I also work with anxiety, depression, burnout, relationships, parenting, sexuality and intimacy, separation, career changes, identity, and major life transitions. Depending on your needs, our work may include EMDR, Cognitive Processing Therapy, Prolonged Exposure, hypnosis, behavioural strategies, relaxation, problem-solving, or simply developing a practical plan for what happens next.

I also founded Genovese Trauma & PTSD Recovery around an integrated model of care. Trauma can affect far more than thoughts and emotions—it can influence sleep, pain, muscle tension, concentration, relationships, work, and the body’s ability to settle. When appropriate, evidence-based psychotherapy can therefore be complemented by trauma-informed acupuncture and myofascial massage.

Fees and Payment

The fee is $240 for a standard 50-minute psychotherapy session. Extended sessions are available and billed proportionately.

Direct billing is available to most major insurance providers when permitted by the client’s benefit plan. I am also an approved or recognized provider for Workers’ Compensation Board of Alberta, Veterans Affairs Canada, Edmonton Police Service, Canadian Armed Forces, Royal Canadian Mounted Police, and TELUS Health.

Maddalena “Maddi” Genovese, Registered Psychologist Hi, I’m Maddi. Trauma is my specialty. For a... Read More